Cookies & Privacy PolicyLast updated: 22 May 2026
1. Scope of this Cookies & Privacy Policy and Who We AreADVANCED PAYMENT SOLUTIONS CANADA INC. (“APS”, “Company”, “we”, “us”, “our”, “We”, “Us” or “Our”) respects the privacy of individuals who visit and use our website available at https://aps.exchange/ and any webpages forming part of that website, including the contact page and any website forms made available through it (the “Website”).
APS is a company incorporated in Canada with incorporation number BC 1356972, having its registered office at Unit 1, 442 2nd Avenue, Fernie, BC V0B 1M0, Canada. You may contact us at: contacts@cad.aps.money.
This Cookies & Privacy Policy (the “Privacy Notice”) explains what personal information we may collect from individuals who visit or interact with the Website (“you”, “You”), how we may use, disclose, retain and protect that information, and how you may exercise your privacy rights, including rights to request access to or correction of your personal information.
This Privacy Notice applies only to the Website and to personal information collected, used or disclosed by APS through or in connection with the Website, including information submitted through the Website contact form, information collected through cookies and similar technologies, and information generated through your interaction with the Website.
This Privacy Notice does not apply to any separate products, services, platforms, applications, portals or websites that may be accessible through links on the Website, including any on-ramp, off-ramp, payment, account, onboarding, KYC/KYB or other regulated service interfaces, where such services are provided through separate websites, platforms or service-specific terms and privacy notices. If you access any such services through a link on the Website, the processing of personal information in connection with those services will be governed by the privacy notice, terms and conditions, and other documents applicable to those services, and not by this Website Privacy Notice.
This Privacy Notice also does not apply to third-party websites or services that may be linked from the Website and that are not operated or controlled by APS. We encourage you to review the privacy notices of any third-party websites or services before providing personal information to them.
For the purposes of applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act and the British Columbia Personal Information Protection Act, APS is responsible for personal information under its control in connection with the Website.
2. Personal Information We Collect and Purposes for CollectionThis section explains the categories of personal information that we may collect through or in connection with the Website, how we collect it, and the purposes for which we may use or disclose it.
We may collect personal information that you voluntarily provide to us through the Website, including when you complete and submit the contact form, communicate with us by email, or otherwise contact us through details made available on the Website. APS will not collect any personally identifiable information about you, including your name, address or email address, unless you provide it to us voluntarily or as may otherwise be described in this Privacy Notice and our cookie banner. If you do not want your personally information collected, please do not submit it to us.
This personal information includes:- your full name;
- your job title;
- your work email address;
- your company name;
- your company website;
- the type of integration or business relationship you are interested in;
- the content of your message or inquiry;
- your IP Address;
- your device ID;
- your Internet Protocol (IP) address;
- your browser type and browser version;
- your device type and operating system;
- pages of the Website that You visit;
- the date and time of Your visit;
- the time spent on those pages;
- referring page or URL and exit page;
- your approximate location data derived from IP address;
- UTM parameters and traffic source information;
- cookie identifiers and similar online identifiers; and
- other technical, diagnostic, and usage information relating to Your interaction with the Website.
We collect your personal information for the following purposes:- to receive, review and respond to your inquiry;
- to communicate with you regarding your request;
- to assess potential business, partnership, integration or commercial opportunities;
- to maintain internal records of communications and inquiries;
- to route your inquiry to the appropriate person or team within APS or, where relevant, within our group or affiliated entities;
- to protect, manage and enforce our legal, regulatory and business interests, including for legal, audit, accounting, compliance, insurance, risk management, dispute resolution, security, fraud prevention, professional advisory, regulatory or record-keeping purposes; and
- to comply with applicable legal, regulatory or record-keeping obligations.
Please do not submit passport details, identity documents, payment card details, bank account credentials, private keys, wallet seed phrases, health information or other sensitive personal information through the Website contact form unless we specifically request such information through an appropriate secure channel.
We may collect your information collected automatically through cookies, server logs and similar technologies for the following purposes:
- to operate, maintain and secure the Website;
- to understand how visitors use the Website;
- to monitor Website performance and functionality;
- to detect, prevent and investigate fraud, misuse, security incidents or technical issues;
- to improve the Website, its content and user experience;
- to remember your cookie preferences; and
- if applicable and where permitted by your cookie choices, to conduct analytics or similar website measurement activities.
Further information about our use of cookies and similar technologies is provided in the “Cookies and Similar Technologies” section of this Privacy Notice and, where applicable, in our cookie banner or cookie settings tool.
Information from Service Providers and Other Third PartiesWe may receive limited personal information or technical information from service providers that support the operation of the Website and the management of Website inquiries. These service providers may include website platform and hosting providers, form functionality providers, CRM and contact management providers, analytics providers, security providers and related technology providers.
For example, information submitted through the Website contact form may be processed through our CRM or contact management tools. Technical and usage data may also be processed by providers that help us host, operate, secure or improve the Website.
We collect such your personal information for the following purposes:
- to operate, host, maintain and administer the Website;
- to process and manage Website inquiries;
- to maintain records in our CRM and internal systems;
- to support Website security and fraud prevention;
- to improve Website functionality and performance; and
- to allow our service providers to provide services to us on our behalf.
We do not authorize our service providers to use personal information collected through the Website for their own independent purposes, except where permitted by applicable law or where this is disclosed to you.
How We Collect Personal InformationWe may collect personal information:
- directly from you, when you submit information through the Website, contact form or email;
- automatically, when you access or interact with the Website;
- through cookies and similar technologies, subject to your cookie settings where applicable;
- from service providers that assist us in operating the Website, managing inquiries or maintaining Website-related systems; and
- from other third parties where you have directed them to provide information to us, or where permitted by applicable law.
3. How We Use Your Personal InformationAPS uses personal information collected through or in connection with the Website only for the purposes identified in this Privacy Notice or for other purposes permitted or required by applicable law.
We may use personal information that you provide to us through the Website contact form, by email or through other Website-related communications for the following purposes:
- to receive, review, process and respond to your inquiry;
- to communicate with you regarding your inquiry, request or potential business relationship with APS;
- to assess potential business, partnership, integration or commercial opportunities;
- to record, manage and track Website inquiries in our internal systems, CRM tools and business records;
- to route your inquiry to the appropriate person, department, affiliate or group entity where necessary to respond to your request or assess a potential business relationship;
- to maintain internal administrative, legal, accounting, audit, compliance and record-keeping records;
- to protect APS, its Website, systems, business, users, legal rights and commercial interests;
- to comply with applicable legal, regulatory, court, law enforcement or governmental requirements; and
- to use the information for any other purpose that we identify to you at or before the time of collection, or for which we otherwise obtain your consent, unless the use is permitted or required by applicable law.
We may use technical, usage, cookie and similar information collected automatically through or in connection with the Website for the following purposes:
- to operate, maintain and secure the Website;
- to understand how visitors use the Website;
- to monitor Website performance and functionality;
- to detect, prevent and investigate fraud, misuse, security incidents or technical issues;
- to improve the Website, its content and user experience;
- to remember your cookie preferences; and
- if applicable and where permitted by your cookie choices, to conduct analytics or similar website measurement activities.
APS does not use personal information collected through the Website for purposes that are unrelated to the purposes for which the information was collected, unless we have identified the new purpose to you and obtained any consent required by applicable law, or unless the use is otherwise permitted or required by law.
4. Disclosure of Your Personal InformationAPS does not sell personal information collected through the Website. We disclose personal information collected through or in connection with the Website only for the purposes identified in this Privacy Notice, with your consent, or as otherwise permitted or required by applicable law.
We may disclose or make available personal information collected through the Website to the following categories of recipients.
Service ProvidersWe use third-party service providers to help us operate, maintain, secure and improve the Website, receive and manage Website inquiries, maintain internal records and support our business communications.
These service providers may include:
- website platform, hosting and website infrastructure providers, including Tilda, which we use in connection with the operation and hosting of the Website;
- form functionality, CRM and contact management providers, including Pipedrive, which we use to receive, record, manage and process inquiries submitted through the Website contact form;
- analytics, cookie management, security, technical support and similar technology providers; and
- other service providers that support the administration, security, functionality or performance of the Website and related internal systems.
These service providers may access, collect, store, process or transmit personal information on our behalf only as reasonably necessary to provide services to APS, including to operate the Website, process Website inquiries, maintain CRM records, support Website security, remember cookie preferences, perform analytics where applicable, and assist us in responding to your request.
We do not authorize our service providers to use personal information collected through the Website for their own independent marketing or unrelated commercial purposes, except where this is disclosed to you, permitted by applicable law, or required for the provider to deliver its services to APS.
APS Group, Affiliates and Internal PersonnelWe may disclose or make available personal information to APS personnel, departments, group companies, affiliates, contractors or representatives where reasonably necessary for the purposes described in this Privacy Notice.
For example, we may share information submitted through the Website contact form with the appropriate APS personnel or affiliated team in order to review and respond to your inquiry, assess a potential business relationship, integration or partnership, or manage related business communications.
Any such disclosure will be limited to what is reasonably necessary for the relevant purpose.
Professional Advisers and Business Support ProvidersWe may disclose personal information to professional advisers and business support providers, including lawyers, auditors, accountants, consultants, insurers, compliance advisers and other professional representatives, where reasonably necessary for the purposes described in this Privacy Notice, including legal, audit, accounting, compliance, insurance, risk management, dispute resolution, security, fraud prevention, professional advisory, regulatory or record-keeping purposes.
Legal, Regulatory and Compliance DisclosuresWe may disclose personal information where we believe that disclosure is permitted or required by applicable law, regulation, legal process, court order, regulatory request, governmental request or law enforcement request.
We may also disclose personal information where reasonably necessary to:
- comply with legal, regulatory, tax, accounting, audit or record-keeping obligations;
- respond to lawful requests from public authorities, regulators or law enforcement agencies;
- protect the rights, property, security or interests of APS, our Website, our systems, our users or others;
- detect, prevent, investigate or respond to fraud, misuse, unauthorized activity, security incidents, technical issues or unlawful conduct;
- enforce our legal rights, terms, policies or agreements; or
- establish, exercise or defend legal claims.
Business TransactionsWe may disclose personal information in connection with a proposed or completed business transaction involving APS, including a merger, acquisition, financing, reorganization, sale of assets, transfer of business, due diligence process or similar transaction, but only where permitted by applicable law and subject to appropriate confidentiality and security safeguards.
With Your Consent or at Your DirectionWe may disclose personal information to other third parties where you consent to the disclosure, direct us to make the disclosure, or where the disclosure is otherwise permitted or required by applicable law.
Transfers Outside British Columbia or CanadaSome of our service providers, including website platform, hosting, CRM, analytics, security and technology providers, may process, store or access personal information outside British Columbia or outside Canada. Where personal information is processed outside your province or country, it may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, regulators or governmental authorities.
APS remains responsible for personal information under its control and uses contractual, organizational and technical measures designed to protect personal information handled by service providers on our behalf.
5. Cookies and Similar TechnologiesWhat are cookies?We sometimes place small data files called ‘cookies’ on your Device. A cookie is a small text file that the Website stores on your computer or mobile device when you visit the Website. It enables the Website to remember your actions and over a period of time.
First-party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.
Persistent cookies are cookies that are saved on your computer and are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.
When you visit the Website, you will be prompted to accept or refuse cookies.
How do We Use CookiesWe may use strictly necessary cookies to support the operation, security and core functionality of the Website. Subject to your consent, We may also use analytical cookies to identify UTM parameters and traffic sources associated with visits to the Website, to record request and usage statistics, to remember information about the previously visited page and to help Us understand how visitors interact with the Website.
The Website mostly use ‘first-party cookies’. These are cookies set and controlled by Us, not by any external organisations:
Name | Cookie Type | Purpose of Use | Duration |
tildauid | Analytical/persistent | Recording of request statistics (used to track visitors and generate statistical data)
| 3 months |
tildasid | Analytical/session | Recording of request statistics (used to track the current browsing session)
| 1 hour |
tildautm | Essential/technical/persistent | To identify the UTM (used to store UTM parameters for traffic source tracking) | 90 days
|
previousUrl | Analytical/technical/persistent | To to save the information about the previous page | 30 minutes |
The Website may use third-party cookies, depending on the domain from which the relevant cookie is set.
We use the cookies to ensure the Website works properly and for internal research on how we can improve the service we provide for all our users. Cookies can also be used to establish anonymised statistics about the browsing experience on our sites and to store and recognise UTM parameters associated with the visitor’s entry to the Website, in order to identify traffic sources and campaign attribution.
The cookies assess how you interact with our Website as an anonymous user. However, you are free to refuse these types of cookies via the cookie banner you’ll see on the first Website page you visit.
If You prefer to avoid the use of cookies on the Website, first You must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with the Website. You may use this option for preventing the use of cookies at any time.
If You do not accept Our cookies or disable the use of Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. If You'd like to delete certain cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers. If you are using any other web browser, please visit your browser’s official support documents.
6. Consent and Withdrawal of ConsentAPS may collect, use and disclose personal information through or in connection with the Website with your consent, where consent is required by applicable law, or as otherwise permitted or required by applicable law.
Depending on the nature of the personal information and the circumstances, your consent may be express and implied (or deemed).
Where the purpose for collecting, using or disclosing personal information is not obvious from the circumstances, or where required by applicable law, we will identify the relevant purpose and obtain your consent before collecting, using or disclosing your personal information for that purpose.
Where applicable, we may seek your express consent for certain activities, including the use of non-essential cookies, analytics or similar website measurement technologies or any use or disclosure of personal information that is not reasonably necessary for the purpose for which the information was originally provided.
You may withdraw your consent at any time, subject to legal, regulatory, contractual or other lawful restrictions and reasonable notice. To withdraw your consent, or to ask questions about how your personal information is collected, used or disclosed, you may contact us at: contacts@cad.aps.money.
If you withdraw consent for us to use information submitted through the Website contact form, we may be unable to respond to your inquiry or continue related communications. If you withdraw or change your consent for non-essential cookies or analytics, certain Website features, measurement or personalization functions may be limited or disabled, but this will not affect cookies that are strictly necessary for the operation, security or basic functionality of the Website.
If APS’s retention and processing of your personal information is required by law or regulation or if withdrawing the consent would frustrate the performance of a legal obligation, you may not be able to withdraw your consent for us to store the particular personal information involved.
7. Retention, Storage and Protection of Personal InformationAPS retains personal information collected through or in connection with the Website only for as long as reasonably necessary to fulfil the purposes for which the information was collected, or for such longer period as may be permitted or required by applicable law.
For example, we may retain information submitted through the Website contact form for as long as reasonably necessary to review and respond to your inquiry, manage related business communications, assess a potential business relationship, integration or partnership, maintain CRM and internal business records, comply with legal, regulatory, accounting, audit or record-keeping requirements, resolve disputes, prevent fraud or misuse, and protect our legal and business interests.
Technical, usage, cookie and similar information collected through or in connection with the Website may be retained for the period described in the “Cookies and Similar Technologies” section.
When personal information is no longer required for the purposes for which it was collected, or for another lawful purpose, APS destroy its documents containing personal information, or remove the means by which the personal information can be associated with particular individuals.
Personal information collected through or in connection with the Website may be stored and processed on systems operated by APS or by our third-party service providers, including providers of website platform, hosting, form functionality, CRM, contact management, analytics, security and related technology services. These service providers may include Tilda, which we use in connection with the Website platform and hosting, and Pipedrive, which we use in connection with CRM and contact management.
Our systems and the systems of our service providers may be located in British Columbia, elsewhere in Canada, or in other jurisdictions. As a result, personal information may be processed, stored or accessed outside British Columbia or outside Canada. Where personal information is processed, stored or accessed outside your province or country, it may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement agencies, regulators or governmental authorities.
APS remains responsible for personal information under its control and uses contractual, organizational, technical and administrative measures designed to protect personal information handled by service providers on our behalf.
Access to personal information collected through or in connection with the Website is limited to APS personnel, affiliates, contractors, representatives and service providers who require access for the purposes described in this Privacy Notice or as otherwise permitted or required by applicable law.
APS uses reasonable security safeguards appropriate to the sensitivity of the personal information, which may include:
- administrative measures, including internal policies, procedures and access controls;
- organizational measures, including limiting access to personal information on a need-to-know basis;
- technical measures, including IT security systems, authentication, monitoring and other security controls; and
- contractual measures with service providers that process personal information on our behalf.
Although APS takes reasonable steps to protect personal information, no website, network, system, transmission or storage method is completely secure. We cannot guarantee the absolute security of personal information transmitted to or through the Website. If you believe that your interaction with us is no longer secure, or that personal information submitted through the Website may have been compromised, please contact us at
contacts@cad.aps.money.
8. Your Access and Correction RightsSubject to applicable law and certain legal exceptions, you have the right to request access to personal information about you that is under APS’s control.
You may request that APS inform you whether we hold personal information about you, provide you with access to that information, and provide information about how your personal information has been and is being used, and to whom it has been disclosed.
You may also request that APS correct personal information about you if you believe that it is inaccurate, incomplete or out of date.
To make an access or correction request, please contact us at:
ADVANCED PAYMENT SOLUTIONS CANADA INC.
Unit 1, 442 2nd Avenue, Fernie, BC V0B 1M0, Canada
Email: contacts@cad.aps.money
Your request should be made in writing and should provide sufficient detail to allow us to identify you, understand the personal information to which your request relates, and process your request. We may ask you to provide additional information to verify your identity before responding to an access or correction request.
APS will respond to access and correction requests within 30 days after receiving your request. Where permitted by applicable law, we may extend the time for responding to a request, for example where additional time is required to locate records, review a large volume of information, or consult with third parties.
If we provide access to personal information, we will provide the information in a form that is generally understandable, where reasonably possible.
If APS is satisfied on reasonable grounds that personal information under its control is inaccurate or incomplete, APS will correct the information as soon as reasonably possible. Where appropriate and required by applicable law, APS may also notify third parties to whom the information was disclosed that the correction has been made.
If APS does not make a requested correction, we may annotate the relevant record to indicate that a correction was requested but not made, where required by applicable law.
APS may refuse access to all or part of your personal information where permitted or required by applicable law. For example, access may be refused where disclosure would reveal personal information about another individual, reveal confidential commercial information, compromise an investigation, threaten the safety or health of another individual, or disclose information protected by solicitor-client privilege, litigation privilege or other legal restrictions.
If we refuse your access or correction request, in whole or in part, we will inform you of the reasons for the refusal where required by applicable law and explain any further steps available to you.
9. AccuracyAPS takes reasonable steps to ensure that personal information collected through or in connection with the Website is accurate, complete and up to date to the extent necessary for the purposes for which it is collected, used or disclosed.
We rely on you to provide accurate information when you submit information through the Website contact form or otherwise communicate with us. If you believe that personal information we hold about you is inaccurate, incomplete or out of date, you may request that we correct or update it by contacting us at contacts@cad.aps.money.
Where required by applicable law, if APS is satisfied that personal information under its control is inaccurate or incomplete, APS will correct the information as soon as reasonably possible.
10. Complaints and Privacy OfficerPrivacy OfficerAPS designates an individual to be responsible for ensuring that APS complies with applicable Canadian privacy legislation in respect of personal information under its control, including the British Columbia Personal Information Protection Act and, where applicable, the Personal Information Protection and Electronic Documents Act.
The designated individual acts as APS’s Privacy Officer for the purposes of this Privacy Notice. The Privacy Officer is responsible for receiving and responding to privacy-related questions, access and correction requests, withdrawal of consent requests, and complaints regarding APS’s handling of personal information collected through or in connection with the Website.
You may contact APS’s Privacy Officer at:
ADVANCED PAYMENT SOLUTIONS CANADA INC.
Attention: Privacy Officer
Unit 1, 442 2nd Avenue, Fernie, BC V0B 1M0, Canada
Email: contacts@cad.aps.money
Privacy ComplaintsIf you have a concern or complaint about how APS collects, uses, discloses, retains, protects or otherwise handles personal information collected through or in connection with the Website, you may contact our Privacy Officer using the contact details above.
To help us review and respond to your complaint, please include sufficient details about your concern, including:
- your name and contact details;
- the nature of your privacy concern or complaint;
- the personal information or Website interaction to which your complaint relates;
- any relevant dates, communications or supporting information;
- the outcome or resolution you are seeking.
APS may request additional information where reasonably necessary to verify your identity, understand your complaint, investigate the matter and respond appropriately.
APS will review and investigate privacy complaints in a fair and reasonable manner. Where we determine that a complaint is justified, we will take appropriate steps to address the matter, which may include correcting or deleting personal information, changing our policies or practices, improving safeguards, restricting access to information, updating this Privacy Notice, or taking other remedial measures as appropriate in the circumstances.
APS will respond to privacy complaints within a reasonable time. If additional time is required to investigate or respond to your complaint, we may inform you of the reason for the delay and the expected timing of our response.
External Privacy AuthoritiesWe encourage you to contact APS’s Privacy Officer first so that we have an opportunity to review and address your concern.
If you are not satisfied with our response, or if you believe that your concern has not been adequately addressed, you may contact the applicable Canadian privacy authority. Depending on which privacy law applies to the relevant collection, use or disclosure of your personal information, this may include the Office of the Information and Privacy Commissioner for British Columbia and/or the Office of the Privacy Commissioner of Canada.
11. Children’s PrivacyThe Website is intended for business users and is not directed to children or minors. APS does not knowingly collect personal information through the Website from children or minors.
If you are a child or minor, please do not submit personal information through the Website contact form or otherwise provide personal information to APS through the Website without the involvement and consent of your parent or legal guardian, where required by applicable law.
If you believe that a child or minor has provided personal information to APS through the Website, please contact us at contacts@cad.aps.money. Where appropriate and required by applicable law, we will take reasonable steps to delete or otherwise address that information.
12. Changes to this Privacy NoticeAPS may update this Privacy Notice from time to time to reflect changes in our Website, our personal information handling practices, our service providers, legal or regulatory requirements, or for other operational, legal or business reasons.
When we update this Privacy Notice, we will revise the “Last Updated” date at the top of this page. The updated version will be effective when it is posted on the Website, unless otherwise stated.